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IT Systems Review


Why do an IT Systems Review?

The purpose of a company-wide IT System Review is analogous to a health check. The idea is to get a reading on the alignment of IT People, Processes and Technology that support a company's Mission, Vision and Strategic Direction. Once you know where you are and where you want to go, you can work out how to get there.

A software development company such as Bespoke is uniquely positioned to provide this service. Being an external service provider we can review and make recommendations from an un-biased and objective vantage point. Also, we understand the critical success factors required to get systems implemented and ensure their effective on-going operation, as this is the life-blood of our own successful business.

What does an IT Systems Review Cover?

Context
Overview Company Mission and Vision and Strategic Direction alignment with Information Technology mandate, objectives and planned projects.

Technology
The hardware, software, user interfaces, Enterprise architecture, integration points, Business Intelligence and Reporting tools in place to support company operations and strategic direction.

People
Organization structure, reporting lines, authority, roles and responsibilities, ownership, staffing levels, access and security levels of the people who interact with the systems under review.

Process
Business system processes, documentation, knowledgebase repositories, Development processes, SDLC, Testing, Training, Support processes, System Incident and Change Management processes, Release Management and Project Management practices around the systems under review.

What do you get out of an IT Systems Review with Bespoke?

  • A tried and trusted methodology to get the job done
  • A clear understanding of the AS-IS state of your organization
  • A clear picture of where you would like TO-BE
  • Practical, achievable Recommendations on how to get to your TO-BE state
  • A Road Map detailing exactly who needs to do what and when
  • A partner who can facilitate change within your organization by providing Post-Review services where required

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Our Process

  • Scope and Budget the Review
  • Determine Key Stakeholders
  • Facilitate Workshops with Key Stakeholders
  • Perform AS-IS Analysis
  • Perform TO-BE Analysis
  • Perform Gap Analysis
  • Report Findings
  • Make Recommendations
  • Deliver a usable Road Map

Our Success Factors

  • We use a tried, tested and trusted methodology
  • We engage Key Stakeholders within your organization to ensure ownership, uptake and success
  • We utilize our deep Industry and System Development knowledge and experience
  • We deliver a usable Road Map
  • We use Agile Project Management techniques
  • We can provide Post Review Services

Post Review Services 

  • Project Management
  • Agile Project Management Tool
  • Business Analysis
  • Business Process Re-engineering
  • Business Process Documentation and Distribution
  • Vendor and/or System review and selection including RFP process
  • Business Intelligence
  • Application Development
  • DBA Services